- Our Commitment to Privacy
Kapish Homes respects the privacy of our clients, prospective homeowners, Realtors, partners, website visitors, and other individuals who communicate with us.
We collect, use, disclose, retain, and protect personal information in accordance with applicable Canadian and Alberta privacy legislation, including Alberta’s Personal Information Protection Act (PIPA) where applicable.
This Privacy Policy explains the types of personal information we may collect, why we collect it, how it may be used or disclosed, and the choices available to you.
- Information We May Collect
Depending on how you interact with Kapish Homes, we may collect information such as:
Contact Information
- Name
- Email address
- Telephone number
- Preferred method of communication
Home & Property Information
Information you voluntarily provide regarding:
- Communities of interest
- Preferred home styles
- Desired floor plans
- Lot preferences
- Budget range
- Desired possession timeframe
- Customization preferences
- Upgrade preferences
- Build-on-your-lot inquiries
- Investment property inquiries
Professional Information
Where relevant, we may collect information regarding your relationship with a realtor, broker, lender, supplier, contractor, developer, designer, or other professional involved in your inquiry.
Communications
We may retain records of inquiries and communications submitted through:
- Website contact forms
- Telephone
- Text message
- Social media
- Appointment requests
- Show home inquiries
- How We Collect Information
Personal information may be collected when you:
- Submit a website inquiry
- Request information about a home or community
- Book or request a show home visit
- Contact us by email, phone, text, or social media
- Subscribe to updates or marketing communications
- Participate in an event or promotion
- Request information about a custom home
- Request information about a quick-possession home
- Submit a Realtor or business partnership inquiry
- Otherwise voluntarily provide information to us
We may also receive information from authorized Realtors, professional partners, service providers, or other sources where permitted by law.
- Why We Use Personal Information
Kapish Homes may use personal information for reasonable business purposes, including to:
- Respond to inquiries
- Provide information about homes, lots, communities, and services
- Arrange appointments or show home visits
- Understand your housing requirements and preferences
- Prepare for consultations
- Communicate regarding an existing or potential home purchase
- Provide customer service
- Manage client and prospective client relationships
- Improve our homes, services, and customer experience
- Operate and improve the Site
- Understand website traffic and usage
- Protect the security of our Site and systems
- Maintain appropriate business records
- Comply with legal and regulatory obligations
- Send promotional or marketing communications where permitted by law
We will not use personal information for an unrelated purpose without obtaining consent where consent is required.
- Consent
Where required, Kapish Homes will obtain consent before collecting, using, or disclosing personal information.
Consent may be provided through:
- Website forms
- Written documentation
- Electronic communications
- Verbal communication
- Other reasonable methods permitted by law
When you voluntarily submit information to Kapish Homes for a specific purpose, you authorize us to use that information as reasonably necessary to respond to or fulfill that purpose.
You may withdraw consent to certain uses of your personal information, subject to legal, contractual, and reasonable notice requirements.
- Marketing Communications
With your consent, or where otherwise permitted by Canadian law, Kapish Homes may send information regarding:
- New homes
- Quick possessions
- New communities
- Available lots
- Promotions
- Incentives
- Events
- Homebuilding information
- Company news and updates
Where required by Canada’s anti-spam legislation, commercial electronic communications will include an appropriate method for unsubscribing.
You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.
Unsubscribing from marketing communications does not prevent Kapish Homes from sending communications necessary to respond to an inquiry, administer a transaction, or manage an existing business relationship where permitted by law.
- Cookies & Website Analytics
The Kapish Homes website may use cookies and similar technologies to improve website functionality, understand visitor activity, maintain security, and evaluate website performance.
Cookies may help us understand information such as:
- Which pages are visited
- How visitors arrive at the Site
- How visitors navigate the Site
- General device and browser information
- Website performance
Depending on your browser or device settings, you may be able to block, delete, or restrict cookies.
Disabling certain cookies may affect the functionality of some parts of the Site.
- Disclosure of Personal Information
Kapish Homes does not sell or rent personal information to third parties.
We may disclose personal information where reasonably necessary to organizations that assist us with legitimate business operations, which may include:
- Website hosting providers
- Customer relationship management platforms
- Email or communications providers
- Website analytics providers
- Marketing service providers
- Information technology providers
- Professional advisers
- Legal or accounting professionals
These organizations are expected to handle information only for authorized purposes and in accordance with applicable contractual and legal requirements.
We may also disclose information where required or authorized by law, including in response to lawful requests from courts, regulators, government authorities, or law-enforcement agencies.
- Service Providers & Data Processing
Some technology and service providers used by Kapish Homes may store or process information using systems located outside Alberta or outside Canada.
Where personal information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction.
Kapish Homes takes reasonable steps appropriate to the circumstances when selecting service providers that handle personal information on our behalf.
- Protection of Personal Information
Kapish Homes uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
No website, electronic communication, or storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions, absolute security cannot be guaranteed.
- Retention of Personal Information
Kapish Homes retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, contractual, accounting, warranty, recordkeeping, or business requirements.
When information is no longer reasonably required, it may be securely deleted, destroyed, or anonymized as appropriate.
- Accessing or Correcting Your Information
Subject to applicable law, you may request access to personal information Kapish Homes holds about you and may request correction of information that is inaccurate or incomplete.
Certain legal exceptions may apply.
To make a privacy-related request, please contact us using the information provided below and include sufficient information for us to identify and respond to your request.
- Third-Party Websites & Social Media
Our Site may contain links to third-party websites or social media platforms.
Information you provide directly to those third parties is governed by their respective privacy policies and practices.
Kapish Homes is not responsible for the privacy practices of third-party websites or platforms.
- Children’s Privacy
The Kapish Homes website and services are intended primarily for adults interested in residential real estate and homebuilding.
We do not knowingly use the Site to solicit personal information from children.
- Changes to This Privacy Policy
Kapish Homes may revise this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.
The most current version will be posted on this Site with the applicable “Last Updated” date.
Visitors are encouraged to review this Privacy Policy periodically.
Contact Kapish Homes
Questions regarding these Terms of Use, this Privacy Policy, or the handling of your personal information may be directed to:
Kapish Homes
Edmonton, Alberta, Canada
Email: info@kapishhomes.ca
For privacy-related requests, please include “Privacy Request” in the subject line.
Kapish Homes
—Created with integrity. Built to last.
